Privacy Policy

GÉNÉRAL

Within the framework of its activities, the company CORDIER has made respect for the privacy of its customers and users a real priority. The purpose of this privacy policy is to outline the compliance of the CORDIER company (hereinafter referred to as “CORDIER”) with Regulation (EU) 2016/679 on the protection of personal data (hereinafter referred to as “the Regulation”) and Law no. 78-17 of 6 January 1978 on information technology and civil liberties, as amended (hereinafter referred to as “the Information Technology and Civil Liberties Law”).

The processing of personal data carried out by CORDIER is intended to comply with European and French data protection regulations. They are part of a desire for transparency, security and control of their data for members.

This policy aims to detail the different categories of personal data that we collect, to present simply how we use and protect it, and the rights that you have over your personal data.

Please take the time to read this notice.

Legal qualification

In general, CORDIER undertakes to ensure that the personal data it processes is :

  • Processed in a lawful, fair and transparent manner.
  • Collected for specific, explicit and legitimate purposes.
  • Adequate, relevant and limited to what is necessary for the purposes for which it was collected in accordance with the data minimisation principle.
  • Accurate and kept up to date. In the event that your data is inaccurate, you are invited to inform us at contact@cordier-wines.fr so that corrections can be made.
  • Kept in a form that allows your identification for no longer than is strictly necessary for the purposes for which your data was originally collected.
  • Processed in such a way as to ensure appropriate security of your personal data against destruction, loss, alteration or unauthorised access.

 What personal data do we collect?

In the course of our business we collect a number of data about you: Surname, first name, email address, postal address, telephone number, position in the company and company name.

In the context of our online sales platform we collect the following data: Name, first name, company, email address, postal address, telephone number, date of birth.

When do we collect your personal data?

Your personal data may be collected at various times, including

  • When you contact us via the contact form on our website;
  • When you create an account and use our online sales platform;
  • In the context of our commercial prospecting campaigns;
  • As part of our commercial and contractual relations;

For what reasons do we process your personal data?

1 – As part of the management of commercial relations and to enable the execution of our contracts

We collect, use and store certain data about our customers and partners/suppliers with whom we work as part of our commercial and contractual relationships.

The data we process is also used by our departments to respond to specific requests from our customers or prospects.

2 – In the context of our online sales platform

We collect, use and store data about our employees in the context of our online sales platform. This data is processed in order to allow users of the platform to create an account and to use the platform (placing an order, after-sales service, requesting information).

3 – In the context of marketing campaigns (commercial prospecting mailings)

We use the data of our customers or prospects within the framework of commercial prospecting campaigns by email aiming to promote our products, services and commercial offers.

We may also collect your personal data when you respond to our mailing campaigns or participate in various events that we organise.

We also collect and use your data when you create an account or use our various websites or our online sales platform.

You have the right to object to receiving this type of communication by clicking on the unsubscribe link in each communication or by writing directly to contact@cordier-wines.fr.

4 – For security reasons and for legal reasons, we do not accept any responsibility for the content of our website.

We may process your data for the purposes of resolving disputes, preventing the occurrence of potentially prohibited or unlawful activities, or fulfilling our legal obligations to retain data or business records.

5 – Cookies

When you browse our website, we may place cookies on your terminal with your specific prior consent (except for non-essential cookies).

A cookie is a small text file that may be stored in a dedicated space on your terminal’s hard drive when you visit a website using your browser.  It is transmitted by the server of a website to your browser. The cookie file allows its issuer to identify the terminal in which it is stored for the duration of the validity or storage of the cookie concerned. The deposit of cookies on your terminal when you browse a website constitutes processing of your personal data within the meaning of European Regulation 2016/679 (“RGPD”).

When you log on to our website for the first time, you will be expressly asked to give your consent to the deposit of cookies on your terminal (computer, smartphone, tablet or any other device enabling you to browse the Internet) under the conditions defined by these provisions.

In accordance with the recommendations of the CNIL, the period of validity of this consent is thirteen (13) months maximum. At the end of this period, your consent will be collected again.

Each cookie is assigned an anonymous identifier. A cookie does not therefore make it possible to identify a natural person but only the computer or portable device that he or she uses via an identification tag generated at random. Cookies merely record information relating to the navigation of your terminal on the Site (number of pages consulted, date and time of connection, etc.).

For more information on cookies, you can consult: https://www.cnil.fr/fr/cookies-traceurs-que-dit-la-loi

At no time is the use of cookies not essential to navigation imposed on you and you can refuse their deposit or modify your preferences at any time by clicking on the dedicated link on our website.

Furthermore, we inform you that most Internet browsers are configured by default so that the deposit of cookies is authorised. However, your browser offers you the opportunity to modify these standard settings so that all cookies are systematically rejected or only some of the cookies are accepted or rejected depending on their sender.

The following guide explains how to do this:

On a PC

If you are using Internet Explorer

  • In Internet Explorer, click on the “Tools” button, then on “Internet Options”;
  • On the General tab, under Browsing History, click on “Delete…”;
  • Then check ‘Cookies and website data’ and click ‘Delete’;
  • Finally, click ‘OK’ to close the ‘Internet Options’ window. More information at: http://support.microsoft.com/product/internet-explorer/

If you are using the Firefox browser

  • Open the menu and click on “History”.
  • Then choose “Clear Recent History”;
  • Check the “Cookies” box and click on “Delete”.
    More information at: https://support.mozilla.org/fr/

If you are using the Google Chrome browser

  • Click on the “Customise and set up Google Chrome” menu icon;
  • In the menu, click on “More tools”, then on “Clear browsing data…”;
  • Check the “Cookies and other site and plug-in data” box, then click on “Clear browsing data”. More information at: http://support.google.com/chrome/

On MAC

If you use the Safari browser

  • In your browser, choose Edit > Preferences ;
  • Click on ‘Security’;
  • Click on ‘Show Cookies’;
  • Select the cookies you wish to delete and click on “Delete” or “Delete All”; after deleting the cookies, click “Done”.
    More information at: http://www.apple.com/fr/support/mac-apps/safari/

On a smartphone or tablet

If you are using an iOS (Apple) smartphone or tablet

  • Go to the “Settings” application, then click on “Safari”, then on “Clear Site History and Data”.

If you are using an Android (Google) smartphone or tablet

  • Go to the “Internet” application, then click on the Menu button on your device and choose “Settings”. Go to “Privacy & Security”, then click on ‘Delete all cookies’

What are your rights?

As a customer, you are in control of your data and have many rights in their management. You can ask us to exercise your :

  • Right of access You can ask us to confirm that we are processing your personal data and ask for a copy of it.
  • Right of rectification You can ask us to rectify or modify your personal data that is out of date or inaccurate.
  • Right to erasure You can ask us to delete your personal data if it is inaccurate, incomplete, ambiguous or out of date.
  • Right to object You are free to object at any time to receiving communications from us.
  • Right to portability You may ask us to provide you with your personal data in a structured and machine-readable format or ask another controller to provide us with your data.
  • The right to set out instructions on what to do with your data after your death During your lifetime, you may give us instructions on the retention, deletion and disclosure of your personal data after your death. These instructions can be changed or revoked at any time. If you have not provided such instructions, please note that your data will be deleted within the legal deadlines. Your heirs will also be able to exercise their rights over your data, including requesting its deletion.

If you wish to exercise any of your rights in accordance with data protection regulations, please send your request to the following address

CORDIER

1 Rue de la Seiglière

33800 Bordeaux

FRANCE

On our online sales platform, you can exercise your rights via the “My personal data” section or by writing to us by email at contact@cordier-wines.fr.

If you become aware of a breach or violation of your personal data, without prejudice to any other administrative or judicial remedy, you may lodge a complaint with the supervisory authority of the Member State in which you are principally resident, of your place of work or where the breach or violation of your personal data was committed. We invite you to consult the website of the Commission Nationale de l’Informatique et des Libertés for further information on your rights to recourse and the procedure required.

National Commission for Information Technology and Civil Liberties (CNIL)

3 Place de Fontenoy – TSA 80715

75334 PARIS CEDEX 07

 

Who may have access to your personal data?

  1. Recipients of your data

The data we collect in the course of our business is intended solely for our authorised staff and any subcontractors we use in the course of our business.

We will never transfer your personal data to unauthorised third parties or parties who do not meet the requirements of the applicable regulations.

  1. Data transfers outside the European Union

Your data is processed exclusively within the European Union and in any case benefits from a very high level of protection and confidentiality.

When your data is processed by a recipient located outside the European Union and the European Economic Area, and whose country of establishment is not considered to ensure an adequate level of protection within the meaning of Article 45 of the Regulation, we undertake to guarantee the protection of your personal data in accordance with the strictest rules, in particular through the signing, on a case-by-case basis, of contractual clauses based on the European Commission’s model, or any other mechanism in compliance with the Regulation.

How long will your data be kept?

We are committed to respecting the provisions in force concerning the duration of the retention of personal data. Our customers’ personal data is not kept for any longer than is strictly necessary for the purposes for which it was originally collected.

In general, we keep our customers’ data for a period of 3 years following the end of the commercial relationship / the last contact. This period may be increased by any statutory limitation periods to which we are subject in the course of our business.

Security of your personal data

We implement technical and organisational measures appropriate to the technology to preserve the security, integrity and confidentiality of our customers’ data in order to prevent damage, deletion or unauthorised access by third parties.

Right to change

We reserve the right to change this Privacy Policy at any time. We therefore invite you to read this document regularly.